Shipping Policy

At Tot and Tweens, we are committed to ensuring that your orders reach you quickly, safely, and without hassle. Please review our shipping terms below:

Domestic Shipping (India)

• Free Shipping: We offer free shipping on all orders across India.

• Dispatch Timeline: Orders are typically dispatched within 1–3 business days from the date of order confirmation and successful payment.

• Delivery Timeline: Estimated delivery time is 2–7 business days from dispatch, depending on your location and the courier partner.

• Delivery Partners: Orders are shipped through trusted domestic courier companies and/or Speed Post services.

International Shipping

• For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only.

• Delivery timelines vary depending on the destination country and courier partner policies.

General Terms

• Delivery of all orders will be made to the shipping address provided by the buyer at checkout.

• Tot and Tweens only guarantees to hand over the consignment to the courier company/postal authorities within the dispatch timeline mentioned above.

• We are not liable for any delay in delivery once the order has been handed over to the courier/postal authorities, as the shipment is subject to their operational norms.

• Confirmation of order dispatch and tracking details will be shared on the registered email ID provided during checkout.

Packaging

At Tot & Tweens, we take great care in packaging your orders to ensure that every product retains its quality and reaches you in perfect condition. Each item is thoughtfully packed with love and attention to detail, so your little one’s outfit arrives just as beautifully as it was designed.

Tempered, Damaged, or Opened Packages

If you receive a shipment that appears tampered with, damaged, or opened, please do not accept the package. Instead, take a clear photo of the package and reach out to our customer care team immediately.

📞 Call us at: 9892251409

📧 Email us at: totandtweens@gmail.com